Customer Feedback

Dear Anchor Supplies,
I just thought I would drop you an email after my tent liner was delivered today. 
I have only ever had dealings with you guys at War and Peace where I have spent much time perusing your stock and swapping it for my ££’s.
This marked a change in ordering on line and a bit of a gamble. I was however not disappointed, yes it’s more expensive to order on line but the quality of the liner I received was indeed ‘Grade A’. A very happy customer. 
If I were able to get to War and Peace this year I would have asked you to bring along a liner for my 12x12. Maybe another time. 
Thanks again, Michael

Hi Olly
Watch arrived this morning, thank you. Very impressed with the fast delivery to me in France. The watch itself is in fantastic condition, even though it is 27 years old it looks almost new. 
And, as a bonus, the Tritium markings on the hands and face still emit a reasonable glow.
Once again, thank you  Regards, Allan

Thanks so much for being so helpful and honest. You made buying a pair of parade shoes so easy. None of the local shops near us had the right size. I have been looking since September! I should have thought of you sooner. Anchor has such a great reputation with our Nottingham family. Thanks again. Tonja

Hi Dawn,

I received my watch (G10) yesterday and I’m over the moon with it!  I know you said it was A grade but I really didn’t expect it to be in such perfect condition; it’s like new which is amazing for a 20 year old ‘issued’ watch. Also your service has been first class and I’ve been really impressed.
Thank you so much, Regards, Steve

Hi Dawn just received the cover....thank you so much it s a great bit of kit! Ed x 

Hello Dawn!! Today I received the helmet and the body armour West, it's perfect!! Thank you very very much for your super services!! 

Greetings, Christian


Hi, Just a quick note to say great service this Saturday at the Cattle Market location, really helpful young man when purchasing a pair of Cadet Boots and Socks.

 Kind regards,  Julie Picker

 Thank you, you have been great from start to finish, the jacket is also lovely and warm! Many thanks, Adam

 Hello Dawn,  Many thanks for your help on getting the Norgie shirts out to me, they arrived with us today, just in time to keep out the NW wind which is dropping our temperature to below freezing!

 Regards from France, Chris. 

 Charlotte has been servicing and maintaining my much-loved CWC G10 watch for over ten years now.  Thank you Charlotte.  Thank you Anchor Supplies. Your service is second to none.

 Hi, Just to say order arrived today - all intact including Basha. All excellent quality & value as always - most impressed ! Many thanks for your service.

 I ordered the G10 watch on the recommendation of a friend; it came from Great Britain to California in just over 24 hours. The packaging was very protective and the box the watch came in was gorgeous. The strap is excellent quality and the watch has been well restored with clean, unscratched crystal. I would highly recommend this product to anyone.

  Hi Anchor Supplies, Just wanted to say thank you for the tent. 

We used it as a pretend medical tent for a 1940s themed party and put a projector in it playing an old film. It looked amazing and everyone loved it.  We will find many more uses for it I am sure.

Thank you.

Kind regards Sarah

 I have just recieved my German para boots which I ordered from you. They are fantastic and in great condition for used boots are in afar better condition than I expected.

Thankyou for your great service and very speedy delivery. Will very highly recommend you to people.

Thanks again, Ady

Hi Charlotte, I received the watch today and I'm very pleased at the standard of workmanship and the professionalism you have shown in dealing with our request. I'm not sure how often I should get a service done on the watch but I will certainly be using you for this again Thank You.

 Kind Regards, Keith

Received the Czech Army 3 Finger gloves today. Great quality item and excellent service. Thank you. Keith

Having sent my broken CWC G10 to Charlotte to be fixed, I was delighted to get it back the next day in perfect working order. Charlottes knowledge , patience, and service was excellent, she is a credit to your company and an asset to your business. If you have a CWC G10 that needs attention, dont pick the obvious company for help, choose Anchor. I am in the services and will be recommending your company to all my colleagues.  10 out of 10 ...  Brad

I have just recieved the 10 man arctic bell tent I ordered from you. I just wanted to say thanks for the speedy delivery and I'm very pleased with the condition of the tent. Looking forward to using it for the first time next weekend.

Kind Regards, Brian

I Must thank you for such excellent service and the product itself is amazing quality at a bargain of a price.  It even has the eppaulettes on.  Thank you very much.  I will recommend you to my Hospital Porter colleagues.

 Kindest regards J o h n

You guys are great. Your staff located the item and I can confirm it has just been delivered. Fantastic service and I will certainly be back to purchase more gear. 

 Kind regards, Charlie.

I collected my good from Nottingham yesterday. A delightful lady served me and I’d just like to thank your company for your excellent and friendly service. Warmest regards, Hilary S


I would just like to thank you for my order which arrived today, I felt I needed to mail you to tell you how great your company were to deal with, your site was really easy to use, payment was great as you accept PayPal and the delivery was second to none I cannot believe that it came this morning, post price was really great, also great communications letting me know what was going on. I will definitely recommend you to my friends and family 

 Mrs Glorman 

Many thanks for the GREAT customer service when Wirksworth Scouts bought Tarps from you for our hammock camp. The Scouts got a real buzz from sleeping out in the fresh air and we all managed to stay dry too. I've attached a few photo's of our camp.

 Thanks again,


Hi Dawn, Uniforms have arrived and look great. Thank you so much for prompt attention and delivery.

Love the Anchor! Have a good weekend,

Best, Maggie

Many thanks, not only for this, but for the quality of the items I have purchased, and the speed and efficiency of the deliveries. I am one satisfied customer!

David Harding

Hello Dawn,

 I can not express how happy I am. I have set up the tent. And it's fantastic. Much better than I thought. It looks great behind my exMOD Land Rover. You have your job well done thank you for that. 

 Best regards from Germany, Uwe

I’ve been dealing with Dean on the purchase of a 9x9 Wolf Command tent. 

Unfortunately, it’s rare to find such helpful and enthusiastic customer service anywhere these days.  Dean has been an absolute star, answered all my questions, offered advice and guidance and prepared my purchase for despatch in a super efficient manner.

Similar to Facebook but more of a professional / vocational discussion forum for arborists, tree surgeons, consultants etc is the forum called Arbtalk.  Arbtalk has 21,165 Members, 80,479 discussion threads and 1,229,799 active posts so a considerable web presence by any measure.  I’ve been so impressed with the service from Dean that I have posted up links on Arbtalk to let people know about your kit and customer service.  Not sure if you will be able to access the forum as a guest or if you will need to register but here is a weblink to the discussion thread on the forum:

 I hope the interest that people are showing on the forum translates into business for you, I’m always very happy to tell others when I receive good service and I would like to pass on my personal thanks to Dean for his good efforts!

 Many thanks,  Kevin J****** MBE  Empire Tree & Garden Services

Dear Dawn

I've just received my order and I would like to thank you again for the outstanding quality of your goods and the extraordinary helpfulness of your staff. Your store is a real treasure trove, offering items that would often be hard to find anywhere else and which are excellent value. It really should be better known! 

 Best wishes,  Daniel

I received the item today!

 3 chairs are really good condition. I really love them!  Thank you for your prompt shipment delivery.

 Thank you for being so kind.   Hitomi, Japan

Hi Charlotte,

     I would like to let you know that the image intensifier tube was delivered to me on Wednesday, by FedEx. It was very well packed, and in very good condition, exactly as I previously requested. Last night I had the chance to finally power it on and test it, and it works like a charm. Once again, I am very satisfied by your services and I really do appreciate your business.

    Thank you very much.  Have a great weekend,   Sorin

Comment: This is just to say how delighted I have been with all three orders I have made from you. You offer excellent value and quality, together with speedy delivery. A wonderful shop depends on its staff, so congratulations to all involved!


Hi There
Just letting you know the canvas has arrived safe and sound, I'll have a look at it over the weekend, thank you for your help and quick service with this. Thank you also for the tent bag which it came in, my old one has had it so a newer bag is great
Thanks again, regard, Stuart

Thanks for an excellent service! Kind regards Mikael 

Many thanks for your prompt reply.

I have bought several items from you in the past.

Thanks for the excellent service.

I just want to say thanks very much i am over the moon with my new tent and thank you very much for refunding the extra money,not alot of people would have said anything. thanks again. xx

Good Evening,

Thank you for my purchases, they arrived quickly and in good condition.  I would like to thank Dawn especially for help in taking my order, she is obviously a credit to your business.



Just to let you know that I have received the watch and its wonderful!

Regards, Allan

Hi Dawn
Just a quick e-mail to thank you, Dean and everyone for being so kind to me on Friday - it was very much appreciated.  Fortunately, the car behaved itself and I made the rest of my journey without problem - although I did attract a lot of interest at Heysham ferry port when I turned up with the car full of army gear and a trailer load on logs on the back and people realised that instead of some macho soldier doing the driving it was little old me in a skirt and high heels!!
Hope to see you all again

Dear Mrs-. Charlotte

I received your mail and want to thank you.

For your kindness

Best regards, Pietro.

Hi Dave,  Just letting you know that the mess tent is in fantastic order, I have not seen such a complete tent even when in the forces. We put it up in no time on Tuesday evenings Cubs session. Thank you very much for supplying us with the tent.

Currently running the M67 in the garden on diesel as a test, fab! Taking about 45 mins to heat a full tin of water. Just compiling a list from the chef as to extra equipment we require.

Regards, Chris

I have always been pleased with the watches that I've received from you.

Best regards,

Hi Charlotte,

I received the watch today and I love it.

best regards M

Dear Dawn

 Just a quick note to say a big thank you to you for sending out my 12x12 tent in time for the weekend

 Everything arrived on Thursday as I had hoped, and we had a good first outing with the tent on Saturday

 Thanks for your excellent service, rapid response and good advice.  It was a pleasure to deal with you

 Please remember to let me know when you get any liners into stock which will fit my tent

 I may also come back to you for some other bits and pieces as discussed

 Talk to you soon

Thanks again Jonathan

Exellent service!
thanks so much.

Good evening Ian,

today i have found the time to built up the tent and i have to say that it is in an absolutely excellent condition.!!!!!

Thats was not expected cause i have already seen a lot of them.

So i have to say THANKS A MILL for that very very good stuff and for your brilliant sale.

 When i will have other costumers searching for army tents, then i will give them your adress.

 All the best, take care,...

 cheers, tom

Dear Anchor Supplies
We have deployed and used the tents this weekend in our exercise they were great, thank you very much.
We will collaborate with you again.

Charlotte, that's fantastic service! Many thanks

Many thanks for your prompt reply.

I have bought several items from you in the past.

Thanks for the excellent service.

Just wanted to advise the jackets arrived safety and are PERFECT – thank you.

 We will be putting an order together for the rest of the band.

 Thank you again!

   Joe Brady   Wake and District Council